This morning at 8:03am PDT, our San Francisco center had a power issue, causing about half of our servers there to go down. Due to the large amount of data we now safeguard, as our servers came back up, some of them took a while to verify the correctness of PBwiki’s data, and one of our database servers was fried. Thankfully, we’re quite rigorous about making sure data is in multiple places, so your data was not at risk.
But PBwiki was slow/unavailable for about an hour. We sincerely apologize; we’re putting in place mechanisms to keep the service from being as affected by a single outage and able to recover more quickly and gracefully. We take great pride in making sure that you have smooth, snappy, secure access to your data at all times.
David Weekly, CEO