Contacting Wiki Owners

1 Oct

Here’s an easy way to contact wiki owners. We recently added a new feature that lets anybody send e-mails to wiki owners without revealing owners’ e-mails directly. As an administrator, you can set this feature up, or turn it off entirely, in Settings on your wiki. Here’s how.

  • Click Settings on any page. Log into your wiki if necessary.
  • Simply change the settings under Contact E-mail. You can change the e-mail destination or hide the form entirely from your users.

Settings

The link to the contact form appears on the bottom of every wiki page and on the login page for private wikis. The form can be used to request access to private wikis, simply for comments, or for anything else. To protect the privacy of wiki owners, the owner’s e-mail address is never displayed.

  • Choose Contact Wiki Owner from the login page, or from under Wiki Information on any wiki page.
  • Fill out the form with your e-mail address and message.
  • Click Send.

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26 Responses to “Contacting Wiki Owners”

  1. Michael Brutsch October 2, 2007 at 9:03 am #

    What happens if the email bounces, as in the case of abandoned wikis? Do you notify the person who was trying to contact the owner? Do you deactivate or recycle the wiki, since the owner cannot be contacted? Or do you just ignore it?

  2. chris October 2, 2007 at 11:09 am #

    In case the owner’s e-mail bounces, the contact form is automatically disabled for future messages. We don’t perform any further action.

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