New feature: Allow users to request access to your wiki

17 Jun

Today, we’ve enabled a new feature on your wiki: Request Access allows users to request access to your wiki.

Who would use Request Access?
It’s perfect if you want to add users to your wiki, but don’t want to manage the process of figuring out their email address, adding them, and managing them. You’ll still be able to add users to your wiki, but Request Access allows your users to make your life easier. Request Access is one of our core steps to making our login system easier to use.

How Request Access works
1. Someone wants to access your wiki (maybe you suggested they contribute)
2. They go to your wiki and click “Log in”
3. They’ll see a login page. Since they don’t have access to your wiki, they click “Request Access” and fill out some basic information
4. You’re sent an email with simple instructions on allowing the user wiki access (or ignoring them)

Screenshots
This is what your users will see when they try to log in to your wiki:

If they don’t have a username/password, they’ll be able to click “Request access,” which will take them to a page where they can identify themselves to the wiki administrator(s):

As the wiki administrator, you’ll receive an email that will allow you to grant access (or ignore the request).

…and they’re added to your wiki! No more wondering if you got the email address right or giving complicated instructions to log in to your wiki. Once you grant access, PBwiki handles the signup process in the background and lets you manage users from Settings >> Users.

As one of our beta testers said:

I love it. Since I’ve got a private wiki that we keep adding people to, previously I had to go and enter everyone in. I was never sure if I entered the right email.

[Request Access] makes logging in easier. First off, I get an email notification, so I don’t just get a random email from someone. I can just click on the link and approve! Hooray!

I like request access better than entering folks in individually.

Turning Request Access off
If you don’t want to allow users to request access to your wiki, you can always disable this feature by clicking Settings >> Security.

We love feedback!
Thanks for using PBwiki, and if you have any feedback, we’d love to hear it.

17 Responses to “New feature: Allow users to request access to your wiki”

  1. Anne Breckenridge June 18, 2008 at 11:55 am #

    I think the ‘request access’ idea is great.
    BTW I’ve discovered that I can embed non google gadgets using the google gadget plug-in. I’m using a recording facility this way which is great as mine is a language learning wiki.
    My students don’t want to know every time I change something on the wiki and several of them were bored by all the notifications they were getting automatically. Could you make “request notifications” an optional extra when they sign up. I’ve disabled it as standard but some people were still getting them. I guess they didn’t understand what notifications meant when they signed up for them.
    I have 2 wikis, one is the newer format. I said I would beta test but I don’t know which I should do it with. The newer one?
    This is a great service and the help is terrific when you have a problem.
    Thanks a lot!

  2. Jan June 19, 2008 at 8:20 am #

    that’s customer oriented development!

  3. k costello June 19, 2008 at 9:55 am #

    This is an improvement over the existing system that doesn’t allow for uploading a roster of participants’ emails from a spreadsheet or database. It’s a compromise, but still not as desirable as being able to send the link to participants and let them have access. I’m afraid that the requirement to stop and create a profile, username, password etc will be a barrier to some who otherwise would participate.
    Thanks for developing this alternative, though.

  4. David June 20, 2008 at 5:00 pm #

    great! There’s a wiki that i found a while back that I wanted to add myself to by couldn’t figure out how. They seemed to be encouraging visitors to log in and contribute, but they must have forgotten to put their password on the wiki.

    Now, there’s a way for me to request access. Good feature. :D

  5. Kathy July 15, 2008 at 11:51 am #

    When users request access, the administrator does not have the option of making them a “reader”. It only gives the administrator, editor or writer options. Why isn’t “reader” an access option with the new “request access” feature?

  6. Richard July 16, 2008 at 3:26 am #

    Hi. Definitely a useful option. We liked the password option that you have with the older version of wiki. We’d like to use our wiki as a place for our learners to leave comments and (hopefully no) complaints; a sort of digital suggestions box. Having to confirm users will leave a delay that will put them off commenting. With the password option, we wouldn’t need that kind of support. Don’t know if it’s possible as a choice, but hoping it could be…

  7. Rebecca July 16, 2008 at 11:34 am #

    After a whole semester of using pbwiki, some of my esl students still have trouble logging on. I know I should have made my url much smaller – so they didn’t end up making typing errors, but there’s always been confusion for them over logging in – two different areas on the same page to choose from. Moreover, in class, if they use a different computer, all the email details of the previous student come up.

    Much as I like using this wiki – the password/log on requirements (especially if it’s private) are very onerous and discouraging for ESL students and those with minimal computer skills.

  8. Jason July 25, 2008 at 7:47 am #

    Rebecca,

    Concerning the email details, it’s a good lesson to make sure everyone logs out of their accounts, since that’s a security precaution that makes sense across the Internet. As for the login issues, I agree, it’s traditionally been a problem. If users have email accounts, switching to PBwiki 2.0 makes a lot of sense, but if you are still using Invite Keys, we have to keep this old form. PBwiki is working on ways for people without email addresses to log into 2.0, and I think that will alleviate many of these issues. Please email us at support[at]pbwiki[dot]com if you have further questions or comments.

    Vu Nguyen
    PBwiki Support

  9. Rose Marie July 28, 2008 at 10:25 am #

    I would certainly welcome an option that does not require email addresses. It was very challenging setting up classes on the wiki when we used 2.0. The wiki experience generally has been very good, but the login was a very frustrating piece, especially when you are dealing with 90 students or more. I would like to stick with PBwiki for September, but would really appreciate a change in the login before that time if possible.

  10. Diane Main August 11, 2008 at 5:40 pm #

    This is great news! I think I will be mass-uploading most of my students to set up accounts, but this means I can quickly and easily walk new students through the process when they join us part-way into the year.

    We have e-mail addresses, so we’re set there. Thanks for listening to your audience and incorporating features your users desire.

  11. Shirley Miller August 12, 2008 at 9:23 am #

    Hi,

    I love this request access feature! I will have 165 to 180 7th grade language arts students this year, and I was beginning to wonder about giving up the class time (or my personal time) to enter all of their e-mail addresses. Thanks so much, from a busy educator, for making my like so much easier!!

    Shirley

    • Caiden July 12, 2014 at 11:08 pm #

      No qustoien this is the place to get this info, thanks y’all.

  12. Jessica Denton September 3, 2008 at 11:45 am #

    I have had a couple of requests to join. However, even after I click on “approve,” the request is still there. I clicked approve several times, so I might be hitting the requester with a barrage of emails. In the end, I ended up having to add the email manually.

    Is there something that I am missing?

  13. Lauren Rosen September 4, 2008 at 9:27 am #

    PLEASE, PLEASE, bring back the invite key. If I’m not connected when someone requests access, they have to wait to contribute. By then, they have moved on. With the invite key, I can tell the group I’m working with, students or workshop attendees, a keyword that they can remember or write down. If they have that word than they have access when they want it rather than waiting for a response from me. I have yet to see complaints about the invite key so why did you remove it???

  14. rachel September 4, 2008 at 5:53 pm #

    Hi Lauren, we decided to move away from invite keys because they made it difficult to remove users and could cause vandalism if the invite key was shared or misplaced. I’m sorry I don’t have a better solution for you.

    Rachel – PBwiki Support

  15. ??????? September 4, 2008 at 9:53 pm #

    that’s customer oriented development!

  16. Sharon Rubin April 1, 2009 at 7:29 pm #

    I need help setting up the at the end of special account code for readers so that people cant write on the wiki. Can you set this up for me>

    Thanks
    Snaron

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