Comments on: How to encourage non-technical people to use a wiki http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/ Mon, 23 Nov 2009 06:52:00 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Alan http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/comment-page-1/#comment-174804 Alan Tue, 14 Oct 2008 09:44:19 +0000 http://blog.pbwiki.com/?p=493#comment-174804 Hey I can't see the video! I think it's our network settings that prevent it being downloaded and Vimeo is an "inappropriate" website. I'll just have to do it from home I suppose. Alan Hey

I can’t see the video! I think it’s our network settings that prevent it being downloaded and Vimeo is an “inappropriate” website. I’ll just have to do it from home I suppose.

Alan

]]> By: Alexandre http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/comment-page-1/#comment-165144 Alexandre Tue, 07 Oct 2008 21:20:13 +0000 http://blog.pbwiki.com/?p=493#comment-165144 Haven't watched the video either, but Clare's suggestions are nicely put and resonate with my experience in contexts of "selling" social media (not just wikis) to academics and others. Haven’t watched the video either, but Clare’s suggestions are nicely put and resonate with my experience in contexts of “selling” social media (not just wikis) to academics and others.

]]> By: Sascha http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/comment-page-1/#comment-165104 Sascha Tue, 07 Oct 2008 20:39:47 +0000 http://blog.pbwiki.com/?p=493#comment-165104 How do you encourage people at your company to use a wiki? => I show them a part of the CommonDraft-Video "Wikis in Plain English" There, a camping-trip is planned using wikis. Everyone knows the situation explained, and furthermore, the video is funny. http://www.youtube.com/watch?v=-dnL00TdmLY Good luck, Sascha How do you encourage people at your company to use a wiki?
=>
I show them a part of the CommonDraft-Video “Wikis in Plain English”

There, a camping-trip is planned using wikis. Everyone knows the situation explained, and furthermore, the video is funny.

http://www.youtube.com/watch?v=-dnL00TdmLY

Good luck,
Sascha

]]> By: Kristine http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/comment-page-1/#comment-163819 Kristine Mon, 06 Oct 2008 20:09:30 +0000 http://blog.pbwiki.com/?p=493#comment-163819 Hey Richard, If you're feeling frustrated with Get Satisfaction, you can always reference our user manual - posted on a wiki. http://pbwikimanual.pbwiki.com/ Best, Kristine Hey Richard,

If you’re feeling frustrated with Get Satisfaction, you can always reference our user manual – posted on a wiki.

http://pbwikimanual.pbwiki.com/

Best,
Kristine

]]> By: Richard Karpinski http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/comment-page-1/#comment-160638 Richard Karpinski Fri, 03 Oct 2008 19:16:20 +0000 http://blog.pbwiki.com/?p=493#comment-160638 Where can I find YOUR wiki? Would you please consider replacing Get Frustration with a wiki so we don't get topics with 300 responses, in time sequence only? You know the arguments for using wikis. You make such arguments. Please listen to what YOU say and follow YOUR advice. I'll be happy to discuss wiki mods to make wikis even easier to use for these problems. A modicum of moderation makes sense, but there should always be someplace where unmoderated input will be accepted. Where can I find YOUR wiki?

Would you please consider replacing Get Frustration with a wiki so we don’t get topics with 300 responses, in time sequence only? You know the arguments for using wikis. You make such arguments. Please listen to what YOU say and follow YOUR advice.

I’ll be happy to discuss wiki mods to make wikis even easier to use for these problems. A modicum of moderation makes sense, but there should always be someplace where unmoderated input will be accepted.

]]> By: Clare http://blog.pbworks.com/2008/10/02/how-to-encourage-non-technical-people-to-use-a-wiki/comment-page-1/#comment-159970 Clare Thu, 02 Oct 2008 19:11:31 +0000 http://blog.pbwiki.com/?p=493#comment-159970 Can't watch the video at the moment, so hoping I'm not repeating anything, but my suggestions (based partly on a moderately successful wiki used by people in several continents) would be: - never, never use the word 'wiki'. Unless they've picked up the word themselves, they'll never get what you're on about. And in the end, its wikiness isn't what's important except to people like us. - accept that there will be just a few people maintaining the website to start with, just as with the likes of Wikipedia. Do enough of this to make it a good, useful website first and foremost, one that anyone in your organisation can update very easily. - keep flagging up the fact that anyone can edit and add content at every verbal opportunity and on every page. Ask people to start small, for example show them (ideally in person) how to edit their own project page or their profile. Or encourage the office pedant or the serial complainer to make changes instead of complaining about it. They might just enjoy it. - Let people find their own uses for the wiki and don't be too prescriptive about its direction. It is, after all, a wiki... you will need to be proactive about community building and troubleshooting where arguments develop whether the wiki is for a network of volunteers or staff. Can’t watch the video at the moment, so hoping I’m not repeating anything, but my suggestions (based partly on a moderately successful wiki used by people in several continents) would be:
- never, never use the word ‘wiki’. Unless they’ve picked up the word themselves, they’ll never get what you’re on about. And in the end, its wikiness isn’t what’s important except to people like us.
- accept that there will be just a few people maintaining the website to start with, just as with the likes of Wikipedia. Do enough of this to make it a good, useful website first and foremost, one that anyone in your organisation can update very easily.
- keep flagging up the fact that anyone can edit and add content at every verbal opportunity and on every page. Ask people to start small, for example show them (ideally in person) how to edit their own project page or their profile. Or encourage the office pedant or the serial complainer to make changes instead of complaining about it. They might just enjoy it.
- Let people find their own uses for the wiki and don’t be too prescriptive about its direction. It is, after all, a wiki… you will need to be proactive about community building and troubleshooting where arguments develop whether the wiki is for a network of volunteers or staff.

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