PBwiki in read-only mode – Engineers are working to fix this

27 Jan

01/27/09 3:06 PST
Hi everyone,

Some folks are experiencing read-only access and aren’t able to edit their wiki pages. Our engineers are aware of the problem and working on it.

Your data is safe and should be accessible asap. For up to the minute details, you can follow our updates on twitter at @PBkrissy

-Kristine

01/27/09 3:30PST
Hi again,

Your wiki and all of your data is once again accessible – both to view and edit. We tracked down and fixed a problem that was causing an infinite loop in our servers.

We’re sorry to have experienced slight downtime during your work day.

- Kristine

5 Responses to “PBwiki in read-only mode – Engineers are working to fix this”

  1. Mona Lewars January 29, 2009 at 2:17 am #

    It is still not working from my home. I cannot edit the page only view. The problem has not yet been fixed. Please advise. The last day we have to submit assignments is Jan. 31st. Thank you.

  2. kristine January 29, 2009 at 12:47 pm #

    Hi Mona,

    PBwiki is up and running, you should be able to view and edit your pages. If you’re having trouble you can contact the support team by clicking the help link on your wiki.

    -Kristine

  3. Frank Tramposch January 29, 2009 at 1:03 pm #

    Yesterday (Jan. 28) and this morning, most (but not all) of my students seem to have had the problem you described. When I log in now (buchanmrt.pbwiki.com) with a dummy student account it seems to be ok. I’m on prep now, so there are no other students to try it out.

    In some cases, students received a error message saying they should try a different web browser, such as Firefox. (We are using Safari 3.0.4 on iMacs running OS 10.4.11.)

    Students accessing the wiki from home report no problems.

    If problems persist, I will let you know.

    Thanks,
    Frank

  4. kristine January 29, 2009 at 6:03 pm #

    Hi Frank,

    Our engineers resolved the problem on Tuesday (01.07). If you’re still having trouble logging into your account, you should contact our support team so we can look into it.

    The best way to contact support is to click the help link in your wiki, if you can’t access that link email our team at support-at-pbwiki.com

    -K

  5. Joaquin Adráz February 11, 2009 at 5:30 am #

    Hi,

    I’m having a problem. I can’t edit my wiki, the engineers are still working?

    Thanks,

    Joaquin

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