Contacting Wiki Owners

Here’s an easy way to contact wiki owners. We recently added a new feature that lets anybody send e-mails to wiki owners without revealing owners’ e-mails directly. As an administrator, you can set this feature up, or turn it off entirely, in Settings on your wiki. Here’s how.

  • Click Settings on any page. Log into your wiki if necessary.
  • Simply change the settings under Contact E-mail. You can change the e-mail destination or hide the form entirely from your users.


The link to the contact form appears on the bottom of every wiki page and on the login page for private wikis. The form can be used to request access to private wikis, simply for comments, or for anything else. To protect the privacy of wiki owners, the owner’s e-mail address is never displayed.

  • Choose Contact Wiki Owner from the login page, or from under Wiki Information on any wiki page.
  • Fill out the form with your e-mail address and message.
  • Click Send.


Published by Chris Yeh

Chris has been building Internet businesses since 1995. He has been a founder, founding employee, or seed investor in almost a dozen startups, including PBworks, and advises a wide array of startups ranging from network equipment makers to vertical search engines. He liked his investment in PBworks so much, he decided to join the company. Chris earned two degrees from Stanford University and an MBA from Harvard Business School.

36 thoughts on “Contacting Wiki Owners

  1. What happens if the email bounces, as in the case of abandoned wikis? Do you notify the person who was trying to contact the owner? Do you deactivate or recycle the wiki, since the owner cannot be contacted? Or do you just ignore it?

  2. In case the owner’s e-mail bounces, the contact form is automatically disabled for future messages. We don’t perform any further action.

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