Emergency Maintenance, August 4, 2020

4 Aug

PBworks required an emergency maintenance of our logging and auditing server. Service was restored at 08:05 am Pacific time.

3-Hour Scheduled Maintenance Window (starting July 22 9 PM Pacific / July 23 12 AM Eastern / 4 AM UTC / 5 AM BST)

20 Jul

We are conducting a planned infrastructure upgrade this week.  During this time, PBworks will be in read-only “maintenance mode”.  The maintenance window starts July 22, 9 PM Pacific / July 23, 12 AM Eastern / 4 AM UTC / 5 AM BST, and will last up to three hours.

We recommend that you save your work before the maintenance window begins.  Thanks for your patience!

Unexpected Maintenance, July 8, 2020

8 Jul

PBworks is currently experiencing a service disruption due to an unexpected hardware malfunction in our data center.

We are working to restore service as fast as possible.

Performance Issues, July 8, 2020

8 Jul

PBworks is currently experiencing a service disruption due to an unexpected hardware malfunction in our data center. We are working to restore service as fast as possible.

Service Outage Morning of July 1, 2020 – Update

1 Jul

The PBworks service was unavailable for a brief time this morning due to a loss of network connectivity in our data center. We have identified and resolved the problem, and the PBworks service has been restored.

Preliminary results indicate that there was no loss of user data; we are continuing to perform system checks, and will update this post as we learn more.

Planned Maintenance: Storage upgrades starting 5 PM Pacific, Friday October 25

21 Oct

We will be upgrading our storage systems starting at 5 PM Pacific (8 PM Eastern) on Friday, October 25 (12 AM GMT on Saturday, October 26).

The upgrade process will last approximately one week.  While the upgrade process will not affect the performance of wiki pages, it will affect file downloads.  When you attempt to download a file while an upgrade is occurring, there is a 1-in-12 chance that the download will be slower than normal.

To minimize the impact on our users, the upgrade process will run from 5 PM Pacific to 5 AM Pacific each night, so that for the majority of our users, any impact will be felt outside normal business hours.  This is also why we are starting the process over a weekend.

We expect the upgrade process to be completed before Monday, November 4.

We apologize for any inconvenience, and thank you for using PBworks.

Planned Maintenance Window: Midnight to 12:30 AM Pacific, Sunday July 8

22 Jun

PBworks will be unavailable during a planned maintenance window, from midnight to 12:30 AM Pacific on the morning of Sunday, July 8 (3 to 3:30 AM Eastern, 7 to 7:30 AM GMT).  Please save any work in progress before the maintenance window begins.

Planned Maintenance Window: Midnight to 12:30 AM Pacific, Sunday May 6

23 Apr

PBworks will be unavailable during a planned maintenance window, from midnight to 12:30 AM Pacific on the morning of Sunday, May 6 (3 to 3:30 AM Eastern, 7 to 7:30 AM GMT).  Please save any work in progress before the maintenance window begins.

PBworks Back Online

28 Oct

PBworks is operating normally.

Unexpected maintenance issues

27 Oct

Unexpected problems occurred during data center maintenance; we’re aware that PBworks is down and are working to bring it back online.