PBworks Official Blog

Yesterday, we became aware of a security vulnerability in one of the foundation technologies that underlies our PBworks service. We expect to find out more about the specifics of the issue, and how we can address it, today or tomorrow.

In the meantime, we have taken PBworks offline out of an abundance of caution, to keep your data safe.

We apologize for this disruption.

We will update the PBworks Blog as we know more. If you have additional questions about this, please email support@pbworks.com.

An unexpected issue has been identified by our engineering team and as a result PBworks is unavailable. We are working to address the issue and will update this blog periodically as we address it.

[update : 10:22am PST]

The team has identified the issue, and are diligently working to implement a solution and bring the service back online as soon as possible.

[update : 11:52am PST]

A hardware failure at the data center necessitated a physical visit. The engineers are now on site. We’re hopeful this will be resolved within half an hour.

[update : 12:28pm PST]

Service has been restored.

–The PBworks Team

An unexpected issue has been identified by our engineering team stemming from our data center move this weekend. PBworks is unavailable. We are working to address the issue and will update this blog periodically as we address it.

[update : 11:42am PST]

The team has identified the issue, and are diligently working to implement a solution and bring the service back online as soon as possible.

[update : 12:00pm PST]

We have brought the PBworks service back online. This maintenance required a restart of our database servers. Pages may take longer to load with a potential for timeouts while our cache servers are filling. If you experience a timeout, please wait a few minutes and then try reloading your page.

–The PBworks Team

We are conducting a planned infrastructure upgrade the night of Friday, February 19. Our datacenter provider, Rackspace, is requiring us to switch physical datacenter locations. During this time, PBworks will be unavailable.

The maintenance window starts February 18, 11 PM Pacific, which is February 19, 2 AM Eastern / 7 AM GMT, and will last up to 24 hours, though of course our team will be working hard to keep this window as short as possible.

We recommend that you save your work before the maintenance window begins. Thanks for your patience!

–The PBworks Team

We are conducting a planned infrastructure upgrade this week.  During this time, PBworks will be in read-only “maintenance mode”.  The maintenance window starts April 22, 12 PM Pacific / April 22, 3 AM Eastern and will last up to two hours.

We recommend that you save your work before the maintenance window begins.  Thanks for your patience!

PBworks required an emergency maintenance of our logging and auditing server. Service was restored at 08:05 am Pacific time.

We are conducting a planned infrastructure upgrade this week.  During this time, PBworks will be in read-only “maintenance mode”.  The maintenance window starts July 22, 9 PM Pacific / July 23, 12 AM Eastern / 4 AM UTC / 5 AM BST, and will last up to three hours.

We recommend that you save your work before the maintenance window begins.  Thanks for your patience!

PBworks is currently experiencing a service disruption due to an unexpected hardware malfunction in our data center.

We are working to restore service as fast as possible.

PBworks is currently experiencing a service disruption due to an unexpected hardware malfunction in our data center. We are working to restore service as fast as possible.

The PBworks service was unavailable for a brief time this morning due to a loss of network connectivity in our data center. We have identified and resolved the problem, and the PBworks service has been restored.

Preliminary results indicate that there was no loss of user data; we are continuing to perform system checks, and will update this post as we learn more.