100,000 Support Requests & Improvements

12 May

After a flurry of large projects – user groups, nested folders, and whole new editor – we’ve spent some time making sure these features worked really well. This included reviewing feedback and making a lot of small changes. Here are some changes that you asked for and we delivered.

Collapsible nested folders – When we released nested folders, each folder still showed up under “Pages & Files”.  Now you can collapse folders, so you only view the top level folders.

Images using the new editor: Images now have the option to add padding. Right click on an image, choose properties to add space around your image and text.

User panel – Now when someone requests access to your workspace, you are notified with a help bubble.

In other news, our PBworks support team received their 100,000th support ticket from Brandy C. This is what it looked like:

Subject: I have feedback about Nested Folders.

Yea!! This is GREAT! One of the frustrating features was the inability to nest folders! Now I can create folders for different levels/ classes and then nest folders for each project! Thank You!

We love feedback! Please continue to let us know what you want to see, and we’ll try our best to make it happen.

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