I spent most of Sunday afternoon at home watching various football games. While I’m a fan of all sports, I’m always amazed at the execution and synchronization of a typical football play. Each down, the 11 players move in perfect harmony in order to reach their goal. The slightest misstep can be the difference betweenContinue reading “What do you use for your playbook?”
Category Archives: General
How do you describe your wiki to others?
I’m curious how you invite others to your wiki. We’ve heard from users who describe their wiki in all different kinds of ways. What do you say to get others to successfully join your wiki? Is it: “Hey Michelle, you should join my wiki. You can edit pages with me on it…” -or- “John, youContinue reading “How do you describe your wiki to others?”
Asking the Right Questions
Asking the right questions is a key component of being a successful support guru at PBwiki. The PBwiki Support Team answers questions from users with all sorts of experiences with wikis – from first time users to top-ten editors on Wikipedia. It’s imperative that no matter what the skill-level of a user, the support guruContinue reading “Asking the Right Questions”
Hello, from the new Web Analyst
I joined PBwiki last month as the first web analyst on the team. One of my key roles here is to analyze how people interact with their wikis so that we can craft our products and services to best meet your needs. We can monitor PBwiki to see what’s working and what’s not One ofContinue reading “Hello, from the new Web Analyst”
Introducing PBwiki Public Editing
Our new feature for public wikis who want global participation and editing on their wiki. Public editing allows anyone to immediately gain access to your wiki — users only have to click “edit” and create a PBwiki account. This is great if you want everyone to have access and you don’t want the added stepContinue reading “Introducing PBwiki Public Editing”
PBwiki API debut at SF New Tech
This month the PBwiki team debuted our freshly redesigned API at the San Francisco New Tech Meetup. The PBwiki API is a way for developers to hook into wikis and work with their contents. Using our API, you can do just about anything you can do from your web browser: view pages and files, moveContinue reading “PBwiki API debut at SF New Tech”
Moving PBwiki Support from Gmail to Salesforce
One of the things we’re focusing in on at PBwiki is how we can become a better support team. When PBwiki launched back in 2005, we had no formalized support, just a forum that our users chatted on. We found a few amazing people on the forums and invited them to join our PBwiki teamContinue reading “Moving PBwiki Support from Gmail to Salesforce”
It doesn't have to be so hard
Before joining the team at PBwiki, I co-founded a small internet startup in the entertainment industry. After a time of blood, sweat and tears, we were finally getting acquired by a larger start-up company. Needless to say, we were ecstatic and eager to get the process started. Being a very small organization when we started,Continue reading “It doesn't have to be so hard”
Tip of the Week – Customize your free wiki
Chris the Teacher asked us how we can help make his free wiki look more appealing to his students. Even a free wiki can be modified to fit in with your classroom or organization. Here are two tips I gave Chris on how to customize a free wiki. This is my tip of the week.Continue reading “Tip of the Week – Customize your free wiki”
Effective Communication – A Peace Corps and PBwiki Case Study
Jason Samuelian is a Peace Corps volunteer in Lesotho who introduced wikis to volunteers throughout the nine current Southern Africa countries that have Peace Corps volunteers. You can check out his public wiki here. Here is Jason’s case study, in his own words. So, why did you need a wiki? You see what we areContinue reading “Effective Communication – A Peace Corps and PBwiki Case Study”
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