PBworks is currently experiencing a service disruption due to an unexpected hardware malfunction in our data center. We are working to restore service as fast as possible.
Service Outage Morning of July 1, 2020 – Update
The PBworks service was unavailable for a brief time this morning due to a loss of network connectivity in our data center. We have identified and resolved the problem, and the PBworks service has been restored.
Preliminary results indicate that there was no loss of user data; we are continuing to perform system checks, and will update this post as we learn more.
Planned Maintenance: Storage upgrades starting 5 PM Pacific, Friday October 25
We will be upgrading our storage systems starting at 5 PM Pacific (8 PM Eastern) on Friday, October 25 (12 AM GMT on Saturday, October 26).
The upgrade process will last approximately one week. While the upgrade process will not affect the performance of wiki pages, it will affect file downloads. When you attempt to download a file while an upgrade is occurring, there is a 1-in-12 chance that the download will be slower than normal.
To minimize the impact on our users, the upgrade process will run from 5 PM Pacific to 5 AM Pacific each night, so that for the majority of our users, any impact will be felt outside normal business hours. This is also why we are starting the process over a weekend.
We expect the upgrade process to be completed before Monday, November 4.
We apologize for any inconvenience, and thank you for using PBworks.
Planned Maintenance Window: Midnight to 12:30 AM Pacific, Sunday July 8
PBworks will be unavailable during a planned maintenance window, from midnight to 12:30 AM Pacific on the morning of Sunday, July 8 (3 to 3:30 AM Eastern, 7 to 7:30 AM GMT). Please save any work in progress before the maintenance window begins.
Planned Maintenance Window: Midnight to 12:30 AM Pacific, Sunday May 6
PBworks will be unavailable during a planned maintenance window, from midnight to 12:30 AM Pacific on the morning of Sunday, May 6 (3 to 3:30 AM Eastern, 7 to 7:30 AM GMT). Please save any work in progress before the maintenance window begins.
PBworks Back Online
PBworks is operating normally.
Unexpected maintenance issues
Unexpected problems occurred during data center maintenance; we’re aware that PBworks is down and are working to bring it back online.
Maintenance Notice: October 10/11
Starting at 10 PM Pacific on October 10 (1 AM Eastern / 6 AM GMT / 7 AM BST) and continuing until 6 AM Pacific on October 11 (9 AM Eastern / 1 PM GMT / 2 PM BST), PBworks will be performing planned system maintenance. We don’t expect this to have any impact on our customers and users.
Maintenance Window: 12 AM Pacific Time, Saturday June 17
In the very early morning of Saturday June 18, PBworks will be unavailable for up to one (1) hour while we perform a scheduled upgrade, starting at 12:00 AM Pacific Time (3 AM Eastern/7 AM UTC). During this time, the PBworks service will be offline; you won’t be able to log in, nor will you be able to access your site.
We’ve tried to select a time when as few people as possible will be impacted. Once the upgrade is complete (by 1 AM Pacific/4 AM Eastern/8 AM UTC), you will be able to return to using the service as you normally do.
It Works!
This morning some users logged in to find their workspace URL resolve to an old welcome page, which looked like this:
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It works!
This is the default web page for this server.
The web server software is running but no content has been added, yet.
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We have resolved the issue. User content was never compromised and service should be fully functional, now. If you see this message or one similar, please perform a page refresh and if this does not resolve it, contact Support at support@pbworks.com with the workspace URL.
